I was reading a book from Leo Buscaglia and I came across a
saying which made me thinking where the problem is?
When a problem arises, we expect a solution from the person
responsible. Sometimes, that person is us. Now, based on the problem, we may
spend a while to come up with a solution; we may even find ourselves wasting a long period of time struggling
to find a solution, and then suddenly another problem appears. At this point we
feel the problem is that we cannot find a solution for the original problem. Now
we panic even more so. But one thing that we failed to notice is that the
problem is not about being unable to find a solution, rather it is because we
have not completely understood the original problem in the first place.
You know when your girlfriend or your wife gets really upset
at you and no matter what you do, just gets her even more disappointed. That is
because 1. You do not know what you did, and 2. You do not know her enough in
order to do the right thing to make her be happy again. It surprises you how
many times I have seen people trying to propose a solution for a problem without
completely comprehending the question. Most likely the solution won’t work without
researching and gathering enough information about the problem. I tell you that
right now, knowing everything about the problem is almost as finding the
solution.
Most of the time in projects, we encounter with problems
that have such simple solution if we know the source of them. We as human beings
are creative and knowledgeable enough to come up with solutions as long as we
do our homework; and that is, getting to the root of the problem. If we truly
spend time to observe and study the problem from every possible angle, no
problem would be left unsolved.
